Customer Experience Associate - Beauty eCommerce Job at eCosmetics, Pompano Beach, FL

  • eCosmetics
  • Pompano Beach, FL

Job Description

Customer Experience Associate – Beauty eCommerce

Location: Pompano Beach, Florida (On-site)

Type: Full Time, Hourly, Day & Night Shift

Perfect for Students / New Grads | Day Shift & Night Shift

Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand.

This is the ideal part-time role for college students who want real-world experience in a growing company!

We’re looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you’ve got strong communication skills and love making someone’s day easier, this is a role where you’ll shine.

What You’ll Do

  • Be the first point of contact for customers via phone, email, and chat
  • Answer product and order questions with clarity and care
  • Troubleshoot issues and work toward quick, positive solutions
  • Keep accurate notes of customer interactions
  • Stay up-to-date on beauty brands and promotions so you can provide the best info
  • Bring a positive, helpful vibe to every interaction

✅ What We’re Looking For

  • Strong communicator (written & verbal) who’s friendly and professional
  • Organized, dependable, and able to multitask without losing focus
  • Computer-savvy with solid typing skills
  • Calm under pressure and solution-oriented
  • Prior customer service experience is a plus — but not required if you’ve got the right energy
  • Great for college students, especially those with weekend availability.
  • Interest in beauty, skincare, or lifestyle brands = bonus points

⏰ Hours & Pay

  • Hiring for day shift and night shift, weekend coverage needed.
  • 40 hour work week
  • Flexible scheduling for students
  • $20–$22 per hour, depending on experience & schedule flexibility

What You’ll Gain

  • Real experience in a fast-paced, growing eCommerce brand
  • A supportive team that values your ideas and contributions
  • Opportunities to learn about beauty products and digital retail
  • A company culture that’s professional but never boring

✨ One More Thing…

You don’t need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you’re dependable, organized, and want a set job that fits with your schedule, we’d love to meet you.

Apply with your resume (or a short note about why this is the right fit).

Job Tags

Hourly pay, Full time, Flexible hours, Night shift, Weekend work, Day shift

Similar Jobs

Envoy

Housekeeping Assistant Job at Envoy

 ...housekeeping services for the lodging facility and additional office buildings on the campus. The Housekeeping Assistant should work...  ...checking emails and clocking in/out.Has no allergies to dust or cleaning chemicals.Has the availability to work evening and weekend... 

Northwestern Mutual - Denver

Investment Strategist Job at Northwestern Mutual - Denver

 ...Job Description Job Description Job Description The Investment Strategist for Viv Wealth is responsible for overseeing the investment department of the client services team, ensuring exceptional service delivery, and implementing strategic initiatives to enhance... 

PACIFIC TRUCKING INC

DUMP TRUCK DRIVER Job at PACIFIC TRUCKING INC

 ...Job Description Job Description RATE FOR NIGHT TIME DRIVERS $20/HR Dump Truck Driver DAY TIME 2 YEARS OR MORE EXPERIENCE A MUST I hate the nights spent away from home? You might flourish in our open position for a local truck driver. As long as you live 60... 

Greater Missoula Family YMCA

AFTER SCHOOL COUNSELOR Job at Greater Missoula Family YMCA

 ...After-School Counselor (Asst. Teacher) The Missoula Family Y is hiring after school counselors! If you are friendly, creative and reliable, and want to make a difference in kids' lives this could be a great fit for you. The hours are Monday-Friday, 3-6pm, 2:15-6pm... 

Hackajob

Latin America Private Bank- Client Service Associate (Spanish Speaking) Job at Hackajob

 ...Senior Client Service Associate As a Senior Client Service Associate within the Latin America Private Bank at J.P. Morgan you will be responsible for maintaining, deepening and enriching client relationships. You will serve as the primary point of contact for all service...